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LiveWire ONE
Charging
What are the charging options for the LiveWire ONE?

The LiveWire ONE can be charged at any compatible charging station, or with its onboard charger cable and a standard household outlet.

  • Level 1 (standard household outlet): 13 miles range per hour of charged
  • Level 2: the LiveWire ONE can be connected to a Level 2 charge unit but will be charged at the Level 1 rate
  • DC Fast Charge: the LiveWire ONE can be charged to 80% in only 40 minutes, and fully charged in one hour using DC fast charging stations found nationwide.
What kind of connector does the LiveWire ONE require to use DC Fast Charging?

The LiveWire ONE can be charged at any compatible CCS Combo 1 station, the ubiquitous DC Fast Charging standard across the US. Check out Google Maps to see how many compatible charging stations are nearby. The free LiveWire mobile app also allows you to search for CCS Combo 1 charging stations.

Is it safe to charge my LiveWire ONE daily?
Yes. The LiveWire ONE can be charged every day. Whether you are at home or on the road, you can start the day fully charged up. You can also charge multiple times per day to further extend your adventures.
How much range does LiveWire ONE have?

The LiveWire ONE has 146 miles of city range, 95 miles of combined city and highway range and 70 miles of highway range. We estimate our riding range per the Motorcycle Industry Council's recommendations and the SAE J2982 test procedure.

Is it safe to charge my LiveWire motorcycle in the rain?

Yes, it's OK to charge your bike in the rain - the vehicle inlet is weather resistant. If using the Electric Vehicle Supply Equipment (EVSE), ensure the outlet end is protected from the weather.

What Can I Do If DC Fast Charging Doesn't Start Successfully At A Charging Station?

Make sure you are initializing payment with the charging station before you connect the charging cable to your LiveWire ONE. Once payment has been completed, turn the motorcycle ignition switch to the ON position, then connect the EVSE cable. Once the connection is successful and the bike is actively charging, you can switch the ignition back to off.

If the station fails to initialize charging, disconnect the EVSE and restart the process up to two more times to try and establish a proper connection.

Configuration and Specs
How much power does the motor make?
The LiveWire ONE is powered by a H-D Revelation permanent-magnet electric motor rated at 100 horsepower (75kW) and producing 84 ft. lbs. of torque.
How fast does LiveWire ONE go?
The LiveWire ONE has a top speed of 110 MPH and goes from 0-60 MPH in 3.0 seconds.
How much does LiveWire ONE weigh?
LiveWire ONE weighs 562 lbs.
Technology
How do I plan a ride on my LiveWire ONE?
You can plan custom rides - including points of interest and charging spots - in the free LiveWire App.
Maintenance
How easy is it to maintain a LiveWire ONE?

The LiveWire ONE is convenient to own: there's no engine oil to change, and no spark plugs, air filter or primary drive to service. Electric power also eliminates maintenance issues associated with ethanol gasoline and off-season storage. The LiveWire ONE motorcycle does require inspection or service of some mechanical and consumable items, such as (but not limited to) the drive belt tension, transmission fluid, brake fluid & brake pads, and tires, at recommended intervals and pre-ride. The maintenance schedule for your bike can be found in the Maintenance section of your owner's manual.

Where can I have my LiveWire ONE Motorcycle serviced?

An authorized LiveWire location can provide service and warranty work for your motorcycle. Use our Locator to find a participating LiveWire location near you.

Does maintenance have to be performed by a LiveWire dealership?

No, maintenance can be performed by the shop of your choice or by yourself as long as everything is performed per LiveWire specifications and follows the maintenance schedule in the owner's manual. Keep in mind that LiveWire locations have specific training on these vehicles and have access to all the highest quality OEM parts. For that reason, we still recommend letting a LiveWire location perform your vehicle's maintenance.

Where can I find the required maintenance schedule for my bike?

The maintenance schedule for your bike can be found in the Maintenance section of your owner's manual. The service intervals in the maintenance schedule are based on average riding conditions.

Service
If I am having issues with my LiveWire motorcycle, what can I do?

You can reach out to our team of LiveWire Gurus and we'll offer you direct support. You'll find our contact details here. If you are having a mechanical issue with your LiveWire, you may also contact your local authorized LiveWire location to schedule an appointment to have your motorcycle looked at. Use the Locator to find a LiveWire location near you.

Are there any open recalls on my vehicle?

Visit the Safety Recall Information page to see open recalls for your vehicle. Additionally, any authorized LiveWire location can provide this information when you provide your Vehicle Identification Number (VIN).

Owner's Manual
How can I get an owner's manual or service manual for my LiveWire ONE Motorcycle?

You may view your owner's manual on our Resources page. A complete service manual can be purchased by contacting your local authorized LiveWire location or by visiting our Service Information Portal.

Purchasing
How to purchase
Where can I buy a LiveWire ONE?

LiveWire ONE motorcycles are distributed exclusively through our authorized LiveWire locations.

How can I buy a LiveWire ONE?

You can learn about LiveWire ONE online at www.livewire.com. To purchase a LiveWire ONE, visit a LiveWire location. Please find a list of current LiveWire locations here.

Can I buy a LiveWire ONE if my provinces does not have a LiveWire location?

Anyone can purchase a LiveWire motorcycle by visiting one of our LiveWire locations.

How can I track my order?
Please contact your LiveWire Guru with any questions about your order. We're available via phone, email, text, Facebook Messenger and via chat right here on the website.
Can I purchase LiveWire motorcycle without a motorcycle license?

Yes, you may purchase a LiveWire motorcycle without a valid motorcycle license. However, a valid motorcycle license is required to legally operate a LiveWire motorcycle on the street.

Does LiveWire offer Fleet vehicle sales for police & rescue?

Yes, LiveWire electric motorcycles offers fleet sales for government, campuses, events, and parks. Enjoy the rider & community benefits with our electric motorcycles. To learn more about our Fleet vehicles, cost of ownership benefits and success stories, visit our Fleet Vehicle Sales page today.

Locations
Where is my nearest LiveWire location?

Use the Locator to find a LiveWire location near you.

Do you ship?

We may be able to ship a LiveWire ONE to your door, depending on your location. Contact a LiveWire Guru to explore your options.

Tax Incentives
Federal Incentives
What is the difference between a tax credit and a rebate?

A tax credit is an amount of money that taxpayers can subtract from taxes owed to the government. A rebate is a return of a portion of a purchase price. To learn more about the details of the Federal Government Electric Vehicle Tax Credit, visit the IRS website from our Incentives page.

Is my LiveWire ONE purchase eligible for an incentive?

Federal, Local and state incentives vary. Check our Incentives page for the latest details. 

Potential government incentives are identified for informational purposes only. Availability and eligibility vary, may change without notice and are beyond the control of LiveWire. Eligibility and amount of credits and rebates depend on each personal situation. All customers should consult a tax professional and their state or federal agency for details and eligibility requirements.

Financing
Credit Approval
Can I apply for credit online?

Yes. You can apply for credit online here.

Is it safe and secure to apply for credit online?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include sending your information over an encrypted connection and storing any data in a secure database.
My credit is bad. Should I still submit an application?
There are many factors that go into the decision along with your current credit situation. We will not know if you would qualify for financing until your application has been reviewed.
I want to find out information about my credit history. How can I do that?
Your online decision will contain a link to retrieve your Credit Score Disclosure Notice, which contains your FICO score and information about the credit reporting agency used to obtain your credit report. Contact the credit reporting agency used in order to obtain a copy of your report.
What factors are used to determine my creditworthiness?
Many factors are used to determine creditworthiness. It is always advisable to follow-up with our LiveWire Gurus if you don't receive an approval through the online system. Your credit situation is unique and a LiveWire Guru can help determine what options you may have in order to help get you on the road. You may obtain a copy of your credit report by contacting the credit reporting agency listed on your Credit Score Disclosure Notice, which is provided via link on your online credit decision.
I want to know the interest rate on my credit approval. Can you tell me that now?
Please contact your LiveWire Guru to get the interest rate options that are available to you. We're available via phone (855-EVRider, or 855-387-4337), email (CustomerSupport@LiveWire.com), or LiveWire.com live chat.
Is my approval transferable to another person?
No, your credit decision is specific to you and may not be used to obtain a loan to purchase a bike for any other individual.
Loan Application
I did not receive confirmation of my application submission. What do I do?

If you didn't receive a confirmation email, the application may not have gone through, or your email address may have been input incorrectly. To confirm submission, reach out to a LiveWire Guru through chat or by one of these methods.

Who is the lender if I finance a LiveWire motorcycle?
Your loan would be provided by Harley-Davidson Financial Services Canada (HDFSC).
How do I make changes to my submitted application?
If you would like to make changes to your financing application, please reach out to a LiveWire Guru via phone (855-EVRider, or 855-387-4337) , email (CustomerSupport@LiveWire.com), or LiveWire.com live chat.
What information is required to apply online?
You will be asked to provide basic information such as your address, contact information, date of birth, Social Security number, income, and employer.
Can I add a joint applicant to an existing online application?

No, however you may submit a new joint application for credit using the Online Application form.

With a joint application, are both applicants on the loan title?
Only the primary applicant is required to be on the title, however both applicants can choose to be included.
Once I’ve applied, how do I find my decision?
In most cases, the Online Application will provide a real-time response. But if you don't receive an online approval, a LiveWire Guru will reach out to you to discuss options.
If I apply for credit, am I required to make a purchase?
Your application for credit does not obligate you in any way. Your application simply provides you with information that may assist you when discussing your purchase with your LiveWire Guru.
How much down payment will I need?
You can discuss down payment options with your LiveWire Guru. Various programs may be available depending on your credit decision.
How long is my decision valid?
Online decisions are valid for 30 days.
What is the maximum term I can finance the bike for?
Please discuss loan terms with your LiveWire Guru. Terms vary based on a number of factors. Your LiveWire Guru will be able to structure your loan to best fit your needs.
What do you do with my contact information?

LiveWire may use your contact information to contact you via phone or email to help complete your LiveWire purchase. Please see our Privacy Policy for additional information.

Income
Am I able to include part-time or bonus income for my credit application?
Add all income sources together when entering your annual gross income into the Online Application.
Should I include my total annual household income, or only individual income?
You should only use your individual gross income for application purposes. If you would like to include your spouse's gross income, then your spouse will need to apply as a joint applicant.
Do I need to deduct or include alimony, child support and/or separate maintenance as part of my annual income?
Alimony, child support and/or separate maintenance need not be revealed if you do not wish to have it considered as a basis for repaying this obligation.
What documentation do I need to provide for proof of income?

Income must reflect the applicant(s) name listed on the application. The following documents are considered acceptable:

  • Pay stub - Must show company name, applicant's name and/or complete/partial Social Security number, dated within 30 days from the date submitted.
  • Social Security Benefits - Most recent annual award letter from the Social Security Administration OR a bank statement* that is no more than 90 days old showing direct deposits from the US Treasury.
  • VA Benefits - Most recent annual award letter from the VA Benefits Administration OR a bank statement* that is no more than 90 days old showing direct deposits from the US Treasury.
  • Retirement / Pension - Most recent pension statement OR a bank statement* no more than 30 days old showing direct deposits from the provider.
  • Leave and Earnings Statement (L.E.S.) - Must be from the last 30 days (government applicants only).
  • Alimony or child support income - Court documentation stating the applicant is receiving the payments.
  • Rental Income - Most recent year 1040 Tax Return with Schedule E.
  • Self-employed (includes all 1099 employees) - Provide 1040 tax forms AND all accompanying schedules (current tax season, prior year) with the applicant's name on it.
  • For bank statements where there is a joint account holder, we must be able to identify the recipient of the direct deposit on that line item in order to consider unless the joint account holder is also the joint applicant.
Why do I need to provide proof of income?
At times, proof of your income may be required in order to confirm your credit decision. Your LiveWire Guru will be able to provide more specific guidance. Typically, a recent paystub from your employer is required, or your most recent tax returns if self-employed.
Ownership
Warranty
Will I receive a warranty for my motorcycle?
Yes. A new LiveWire One comes with a 2-year limited warranty with unlimited mileage. The battery (RESS) comes with a 5-year limited warranty, also with unlimited mileage. To take advantage of your warranty, contact any authorized LiveWire location.
Is my factory warranty valid at any authorized LiveWire Store?
Yes. Any authorized LiveWire location can provide service and warranty work for your motorcycle.
Do warranty repairs have to be performed by a LiveWire dealership

Warranty repairs must be performed by a LiveWire location in order to be completed at no cost to the vehicle owner. Please find a list of current LiveWire locations here.

How do I obtain warranty coverage on my LiveWire accessories and parts?
Any authorized LiveWire Store can provide service and warranty work in relation to your genuine LiveWire Parts and Accessories.
How do I initiate a warranty claim?
Any authorized LiveWire location can provide service and warranty work in relation to your genuine LiveWire Parts and Accessories.
Who can I contact with questions concerning coverage under my "extended service" contract plan?
Please contact CNA National Warranty at 1-800-527-7665, the administrators of the contract, with any questions.
Service
How do I get a replacement key for my motorcycle?
Please bring your vehicle to any authorized LiveWire location. You should be prepared to provide proof of ownership.
LiveWire App and Connect
Connectivity
What features do you get with LiveWire Connect?
LiveWire Connect provides convenience and peace of mind by allowing you to connect remotely to your LiveWire motorcycle, right from your mobile phone. You can view key vehicle health information including security notifications, track a stolen vehicle, find a charge station, view charging status, receive maintenance reminders, and more.
What motorcycles are compatible with LiveWire Connect?
LiveWire Connect is available on all LiveWire models.
How do I sign up for LiveWire Connect?

You can sign up for LiveWire Connect via the LiveWire App

Is there a cost associated with LiveWire Connect?
No, LiveWire Connect is 100% free to LiveWire owners.
If I sell my LiveWire Connect capable bike, do I need to cancel my LiveWire Connect service?
If you sell your LiveWire Connect compatible bike and have activated LiveWire Connect, you should cancel the service in your LiveWire App.
How do I sign up for LiveWire Connect?

If you own a LiveWire Connect compatible motorcycle, you may sign up at any time via the LiveWire App.

How do I activate LiveWire Connect on my LiveWire?
  • Download the LiveWire App and login or create an account.
  • Add your VIN to your account.
  • Click "Activate Now"on your bike's detail screen.
  • Follow the activation prompts in the LiveWire App.
How does LiveWire use the data from my bike?

Vehicle usage data will be leveraged to provide the LiveWire Connect service and personalize and improve LiveWire Connect and other LiveWire products and services, as further detailed in the LiveWire Privacy Policy.

How long does a software update for LiveWire Connect take?
Software updates are rare, but take approximately 4-8 minutes. During this time, your bike will be immobilized.
How do I cancel my LiveWire Connect service?
You may cancel the service at any time via the LiveWire App. If additional assistance is needed, call the customer contact center toll free at 866-895-4707 or +1 414-343-4736.
LiveWire App
My data is not showing in the mobile app, why?
  • Be sure you have added your LiveWire bike to your profile on the LiveWire App. Ensure your bike's VIN is correct. If the message with your bike reads "inactive" or "activation required", follow the prompts in the App to activate your LiveWire Connect service.
  • Is your app indicating that data will populate shortly after your next ride, check in "My Profile" section of the LiveWire App and go for a ride if needed!
  • Ensure your bike is in an area that has cellular service and a GPS signal.
How can I report my bike as stolen?

Open the LiveWire mobile app and select your LiveWire Connect-compatible bike. From the Bike Status page, scroll down to the Bike Security section and select "Report Bike as Stolen", you will then be asked to confirm that is has been stolen, and to confirm your identity by re-entering your username and password. Upon reporting your bike as stolen in the mobile app, you are now able to view the location of your bike on a map, and be able to share the location of your bike with others by selecting (Share Location) from the Bike Security section of your mobile app. We advise you to use this functionality to share the location with your local law enforcement. We advise that you file a stolen police report with your local authorities.

Important Note: reporting your vehicle as stolen within the LiveWire app does not automatically share this information with LiveWire or with law enforcement. It will, however, give you a shareable link that allows you to share its tracking information as needed.

How do I turn off notifications from the mobile app?

Open your LiveWire App and select your LiveWire Connect bike. Select Manage Notifications -> Security Notifications/Manage Notifications -> Toggle Notifications Off. You'll always receive a notification if LiveWire Connect software updates for your bike are required.

LiveWire.com
Website Support
How do I unsubscribe from LiveWire emails?
LiveWire emails include a Unsubscribe link at the footer of the email. Click there to unsubscribe from future emails from LiveWire.
How do I submit an idea or suggestion to LiveWire?

Visit the Contact Us page for details on how to submit your idea

Test Rides
Motorcycle License
Can I test ride a LiveWire motorcycle without a valid motorcycle license?

No, a valid motorcycle license is required to legally operate a LiveWire motorcycle on the street.

Where can I get information about obtaining a motorcycle license?

The Motorcycle Safety Foundation can help you find a new rider class in your area.